Working at Mövenpick

THE HAGUE

72 rooms

Palace Noordeinde a 1-minute walk away

small friendly team

Boutique hotel

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No limits to your career

Front Office Supervisor

Den Haag MBO | HBO 38 hour

improving the processes in our hotel, training your colleagues, and making sure everything runs smoothly at the front office. you achieve that all colleagues have the right tools to make the stay of our guests a success. this is the challenge you are taking up as a front office supervisor at a unique location in large hotel, and crazy event venue in amsterdam. at mövenpick we make moments, do you?be limitlessduring your shift you make sure everything runs appropriately. you are the connecting link between the rooms division manager and all the agents. if the team cannot solve a complaint or answer a question, you jump in to help. moreover, you help your colleagues where necessary, although you do not always stand behind the front desk. you do make sure – together with the entire team – that everything goes according to plan and that you neatly hand over the shift to the colleagues who take over at the end of your shift. in this way “the front office” is always kept up to date with the stay of our guests. administrative tasks are also on your plate, which include, processing and checking of payments, making the schedule, preparing guests ammenities. this you do together with the rooms division manager. no limits to your abilities. in addition, you are: the supporter of the reception. is it busy? then you jump right in! also, the helping hand of all the receptionists, by being a mentor through your guidance and trainings. responsible for all administrative tasks involved in the front office. this position has morning and afternoon shifts. the morning shift starts at 07:00 and the afternoon shift at 15:00, including a handover at the start of each shift. the night shift is outsourced and is therefore not part of your regular duties.proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. ‘enjoying life to the fullest.’ that is our mantra for our guests, but also for you as an employee. you provide that experience with a team of national and international colleague and the rooms division manager, in our beautiful 4-star hotel located in the city of the hague. with a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. you will work in a hotel with 72 rooms, a restaurant, coffee & wine lounge and 3 meeting rooms. on a lovely, sunny day, you can choose between a 15-minute walk or a 10-minute cycle ride from the central station. or you can hop on the bus or tram from the other side of our hotel. in short: we have it all.“making our guests feel at home, is the perfect start or end of your day” – rooms division manager mövenpick don’t work. do what you love insteadthanks to your great sense of responsibility, you know what the team of receptionists need to fulfil their tasks. you notice when your colleagues are overflowed with work and when it is busy, and you keep a cool head. with your empathy, you make sure the guests have a good stay, and that the reception is exceptionally helping them. this means that you also communicate with housekeeping, among others, if something extra is needed in a room. you know, therefore, who to contact to ensure good cooperation in the hotel for the best result for our guests. you must have: minimum of 2 years of experience as a receptionist in a hotel. preferably knowledge of the opera it system. fluent written and spoken knowledge of the english language, and preferably the dutch language as well. we offerof course, we want you to have an optimal experience at mövenpick. that’s why we are offering: a monthly gross salary of between €2.645 and €3.289 in accordance with scale 6 of the collective labour agreement for the dutch hospitality and catering industry. a contract of 38 hours per week. 25 leave days and time off for any overtime. extra day off during your birthday month. a travel allowance up to €200 per month, on the basis of the actual number of kilometres. a night-shift allowance of 20% pension contributions with the horeca & catering pension fund. national and international opportunities and (cross) training opportunities. a uniform, laundry service and meals. discounts on rooms, food and drink at mövenpick hotels & resorts, accor & revo hospitality group hotels. enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest mövenpick experience. recruitment bonus for a new colleague. sport facilities in the hotel. various staff outings. this is the right time to say yescan you already imagine the happy faces of the guests when everything runs smoothly at the front desk? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by the rooms division manager. are you ready?

Front Office Trainee

Den Haag MBO | HBO 38 hour

at our boutique hotel in the hague, the high level of service comes first. that means that you make guests feel welcome and take on all the tasks of the reception. taking it easy is not an option, and as a front office trainee you will experience the dynamic and hectic pace of the day with a smile. at mövenpick we make moments, do you?be limitless.you are the first and last contact of our guests. therefore, you make sure they feel welcome, and the positive feeling stays during their stay. "oh, you are celebrating your wedding anniversary in the hague? congratulations!", and immediately note that the couple receives a bottle of champagne and in their room. you also make sure that this is overhanded to the afternoon shift if they need to take care of it. and is there a guest that is looking for the meetings rooms? then you show the way in a clear, detailed, and friendly approach. everything with a smile and empathy, even during complains. you are always in the spotlight and perform on the stage of mövenpick. you work hard, even if your shift is running a bit later, for the guests that will choose our hotel again. there are no limits to your abilities. in addition, you will be: a student from hotel school or tourism education (hbo or mbo level) and looking for an internship for 20 weeks or more; responsible for checking in and out guests; the point of contact for all questions in the hotel, from a to z; the face of our hotel. this position has morning and afternoon shifts. the morning shift starts at 07:00 and the afternoon shift at 15:00. the night shift is outsourced and is therefore not part of your duties.proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. ‘enjoying life to the fullest.’ that is our mantra for our guests, but also for you as an employee. and you provide that experience with a team of national and international colleagues, two assistant managers and the front office manager in our beautiful 4-star hotel located in the city of the hague. with a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. you will work in a hotel with 72 rooms, a restaurant, coffee & wine lounge and 3 meeting rooms. on a lovely, sunny day, you can choose between a 15-minute walk or a 10-minute cycle ride from the central station. or you can hop on the bus or tram from the other side of our hotel. in short: we have it all.don’t work. do what you love insteada warm feeling is what you offer the guests, during their entrance, their stay and when they leave. during the check-in, with you behind the counter, the conversation with the guest is on-going while you fill in the information in the system. and you do not get irritated if a guest has a lot of questions, or it takes longer to check-in, creating a long line. you attend on them in a serious and empathetic manner. it is important that the appropriate departments are also informed about any useful information acquired. you act as the voice of the hotel. and does handling this complain make the line longer? then you make contact with the rest of the guests that you will attend to them immediately. this requires a good portion of self-knowledge and self-reflection. and your humour? you make good use of that when the situation calls for it. we enjoy having fun with our guests. you must have: preferably knowledge of the opera it system; fluent written and spoken knowledge of the english language, and preferably the dutch language as well. we offerof course, we want you to have an optimal experience at mövenpick. that is why we are offering: a trainee allowance of €750,- per month (including study- and travel allowance); 38-hours work week; a night-shift allowance of 20%; national and international opportunities for growth, for instance towards the role of receptionist and national and international training opportunities; a uniform, laundry service and meals; use the sport facilities in the hotel; discounts on rooms, food and drink at mövenpick hotels & resorts, accor & revo hospitality group hotels recruitment bonus for a new colleague; various staff outings. this is the right time to say yesyou see it as a challenge to put a smile on the face of all guests visiting our hotel? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by the front office manager. are you ready?

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Mövenpick The Hague benefits

Your experience is as important to us as that of our guests. And as a full-time employee of Mövenpick The Hague, you will receive:

25 days holiday and time for time;
travel allowance, which can be as much as €200 per month;
10 % night allowance;
an extra day off in your birthday month as a birthday present;
Horeca & Catering pension;
national and international career and training opportunities;
opportunity for development through training and cross-training;
our uniform, free laundry service and, of course, delicious meals;
discounts on rooms and food and beverages within Mövenpick Hotels & Resorts, Accor & REVO Hospitality Group;
a feel like a guest experience where you enjoy an overnight stay including breakfast and dinner at Mövenpick The Hague;
recruitment bonus for a new colleague;
free use of sport facilities;
fun staff outings;

Endless delicious possibilities at Mövenpick The Hague

In the heart of The Hague, just a short walk from Noordeinde Palace, is our newest Mövenpick hotel. It opened its doors in 2020 with a contemporary Dutch industrial design. The entire hotel is styled to give a new and fresh feeling when you step inside. With 72 rooms, three meeting rooms, a restaurant and a luxuriously equipped gym, we are a place for young and old. In our restaurant, our guests enjoy delicious dishes made with our own products. Or they can take a seat in our coffee & wine lounge for a creamy cappuccino or a specialty wine.

We welcome guests from around the world for a trade show. Or two friends from the Netherlands staying over after a day of sightseeing. It’s all possible at our hotel.

As a team, that’s how we feel about it. Endless possibilities. We don’t do “No”. We are supportive of each other and open to learning. We’ll always lend a hand when needed. If a guest wants a coffee and you happen to be at the front desk, no problem! We work wherever needed.

THE HAGUE

Find the job you love

No limits to your career

Is your vacancy not listed here?

Mövenpick The Hague benefits

Endless delicious possibilities at Mövenpick The Hague

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Headquarters Human Resources

THE HAGUE

Find the job you love

No limits to your career

Is your vacancy not listed here?

Mövenpick The Hague benefits

Endless delicious possibilities at Mövenpick The Hague

Pages

Headquarters Human Resources

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